What's Included in Your Order?
We insure all items. When your order is in transit to you, shipment is always RISK-FREE
- Free shipping both ways - for domestic US orders, we will pay for the return shipping in case you don’t love it
- Certificate of Authenticity Third Party Jewelry Appraisal if applicable
- Beautiful Gift Box
These policies apply to domestic orders; to be shipped within the U.S.
Pearls and Pendants offers FREE Standard shipping on all domestic orders.
Domestic Shipping (Within USA)
Estimated Shipping Time
3-4 Business days
2-3 Business days
1-2 Business days
Delivered on Saturdays
Shipping date is based on when your package leaves our shipping department. Please check the Estimated Delivery Day on our product pages before placing the final order.
Select the delivery dates as per your preference at Cart.
Exceptions to our delivery time frame:
Natural calamity or bad weather conditions may delay or postpone our deliveries. We will not hold liability or refund the shipping charge based on any such delay.
For your convenience, we offer the following payment methods:
All payments are processed through the Shopify Secure Checkout which then through the secure encoded Stripe payment service.
Credit cards/Debit cards: American Express, Visa, MasterCard and Discover
Other payment methods: PayPal
For making payment through Bank Wire payment option, please contact us via email
All Shipments are Insured
Every item is fully insured. All deliveries are made to a physical business or home address only.
For added security, an adult signature is required for all Angara items/orders.
Hold for Pickup & Alternative Delivery Options
If for some reason, you are unable to be at home for the delivery or if your purchase is a surprise gift, you may request for the package to be held at the shipping center. The package will be held for up to five business days until it is collected by you or a person you depute. The designated person must be 21 years or older, and must also present a valid identity proof for verification. You may also choose to get the package delivered to your office address, to a family member or a close friend. Please feel free to contact our customer service team for any help.
For Your Protection
As a security precaution to protect our customers against fraud, there might be a slight delay in shipment of certain orders due to the verification process. For orders that need to be delivered to a destination other than the billing address, we will confirm that your credit card or financing company has this alternate shipping address on file.
In such cases where you feel your shipment is delayed, please contact our Customer Care and help us expedite your order.
Currently, sales tax is currently collected for the United States Government on all domestic transactions
If you are not 100% satisfied with your purchase, you can return it for a full refund or exchange it within 30 days of the shipping date.
For domestic customers: We offer FREE return shipping for domestic orders (within USA). To request a return shipping label for your purchase, simply fill the Online Return Form. Returns may take up to one week for processing.
For international customers: For international returns, return shipping and insurance are the responsibility of the customer.
Order Payment Conditions
Payments will be automatically converted into USD on your credit card.
You can see the product price in your local currency. On the last page of checkout, you will be able to see the amount that will be charged to your account in USD, if the order is placed via credit card.
We also accept payments via Wire Transfer and Western Union. Once the wire transfer is received, we will process your order for shipment. For more details on order payment conditions, please contact us via email
International Customs, Duties and Taxes
The local customs office of the destination country may impose customs fees, import duties, taxes, and compliance and other government agency charges to your international order. The recipient of the shipment will be responsible for all the additional charges required for customs clearance. On the arrival of your order at customs, you will either be contacted by our shipper or directly by the customs office to arrange for the payment of any charges that may be due.
Pearls and Pendants has no control over the estimated duty and tax rates mentioned in the table below. As the actual amount charged by customs may differ from those listed, it is advised to contact the destination country's customs office for any further details.
Please note that the destination country’s customs office is authorized for the opening and inspection of international shipments. Additionally, if required we are liable to provide the information about your order, shipment and products contained therein.
If for any reason the shipment is returned from customs, the shipping amount will be deducted while processing the refund.